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A: Manual Installation SOP, video support, on-line support. Also engineers overseas.3.What's your payment way? T/T by our bank account directly, or by MIC trade assurance service, or cash,and others.4.How can we make sure about the product quality after we put the order? Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in the third party inspection organization.5.we are afraid you won't send us the products after we send you the money?Please note our above business license and certificate. And if you don't trust us, then we can use MIC trade assurance service or payment by LC,guarantee your money.6.Is it possible to negotiate to obtain the agency rights of your products?We currently have our own branches in eight countries or regions, but we are very happy to cooperate with each other through mutual benefit. We can provide agents with professional skills training and the right to sell consumable accessories, so that we can achieve better results and score btogether.